Sasha Lopez
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Recent activity by Sasha Lopez-
I want to change my payment method
To change your payment method, log in to the portal and click the add button. You can also change your default payment method to a bank account that was previously linked.
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I received the wrong payment method
We cannot retrieve funds once they have been deposited into an account. You will have to find alternative ways to recover the funds.
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I'm having trouble linking my bank account
Here are some things you can try if you're having trouble linking a bank account: Check the bank's name: Make sure the name you entered matches the bank's official name Verify your account login...
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I linked my account. What are my next steps?
There are no additional steps after linking your account. We will let you know if we need further information.
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Can you re-issue the debit card?
We cannot re-issue a debit card. You will need to contact the debit card distributor and report the card as lost or stolen.
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How can I order a physical debit card?
Once you receive your virtual card, activate it, and create an account, you can then order a physical card through the portal.
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I do not see the $0.01 deposit
Please allow 2-3 business days for the financial institution to process a deposit starting from the initiation date
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I'm trying to link my bank account for direct deposit and received a code via text
Your financial institution sent the authentication code you received by text. You can enter the code to the bank account linkage page to confirm security authentication.
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What is the Maryland Tough Baltimore Strong Key Bridge Fund?
Baltimore Community Foundation established the Maryland Tough Baltimore Strong Key Bridge Fund to provide a secure way for Baltimoreans and those who care for them to contribute to the recovery an...
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What assistance will the Fund provide for Port workers?
The fund will provide a one-time cash payment of $1,000. Workers can also get connected to other community services.